CFT
Webinars are purely educational. Instructors are not permitted to sell any
products or services during the presentation.
Have
you received e-mails with overly long recipient lists? Have you struggled
through complex emails only to realize they don’t concern you? Do you think
email may not always be the best way to communicate? Have you seen emails
used inappropriately, to criticize someone or avoid communicating in
person?
Effective
workplace email requires attention to writing and language. Learn how to
create and respond to emails efficiently and accurately. Get practical
remedies for problematic messages, and leave with guidelines for managing
emails.
What
You Will Learn:
- Define major email writing mistakes
- Write effective emails that are succinct
- Use a standard structure to help your readers
- Check emails for key points and courteous tone
- Use a quality-control checklist
- Manage your email system efficiently, including
tips for filing, attaching, copying, forwarding, and receipting
Who
Should Attend?:
Any
professional who needs to write reader-focused, organized, courteous,
clear, and concise emails. Please
forward email to appropriate person(s).
Instructor:
Philip
Vassallo,
Ed.D., has designed, delivered, and supervised communication training
programs for more than 25,000 executive, managerial, supervisory,
administrative, and technical professionals internationally over the past
three decades. He is the author of the books How to Write Fast Under
Pressure, The Art of E-mail Writing, and The Art of On-the-Job Writing. He
has edited major reports for Fortune 500 companies, the US government, and
the City of New York. He also writes the popular blog Words on the Line,
which offers practical tips for developing writers. Dr. Vassallo has taught
internationally, recently as a faculty member of the Beijing International
MBA program
What
Is A Webinar?:
A
webinar combines the clarity of an audio teleconference with the
interactivity and visual presentation of the internet. All you need to
participate is a telephone and an internet connection. Even if you don't
have an internet connection, you can still participate in the audio
session. Listening to the program over the telephone and following the
written materials is an effective alternative!
Unable
To Attend?:
No
problem. You can purchase a recording of the webinar for future use. You
can choose from either an On-Demand Web Link (Good for 6 months from the
webinar date, unlimited use) or a CD-ROM (includes a paper copy of the
PowerPoint slides).
Viewing
Options (all options include applicable handouts):
All
options include applicable handouts. You can choose to pay by credit card
or be billed. Additional Live Webinar connections are $75 each.
Option 1: Live
Webinar and 7 Days OnDemand Video Playback - $265
Option 2:
OnDemand Video (six months access) - $295
Option 3: Live
and 6 Months of OnDemand Video - $365
Option 4: CD-ROM
Video (Includes OnDemand Video) - $345
Option 5: Entire
Package (all of the above) - $395
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