Please visit https://www.cftnow.org/courses/human-relations/ to register. 

The Human Relations course provides an examination of the evolution of human relations in the workplace, concepts of motivation, and leadership behavior.  The role and function of the individual within an organizational structure are addressed.

Topics covered include:

Human Relations: A Background
Self-Concept and Self-Esteem in Human Relations
Self-Awareness and Self-Disclosure
Attitudes
Personal and Organizational Values
Motivation: Increasing Productivity
Communication and Human Relations
People, Groups and their Leaders
Teams in Quality Organizations
Achieving Emotional Control
Individual and Organizational Change
Creativity and Human Relations
Conflict Management
Stress and Stress Management
Your External and Internal Customers
Human Relations in a World of Diversity
Business Ethics and Social Responsibility
Maintaining a Productive Workplace
Human Relations and Your Future Success