Webinars are purely educational. Instructors are not permitted to sell any
products or services during the presentation.
past, opening a new account was as easy as giving the customer a toaster in
exchange for his or her signature. Today, the process is much more complex.
From the first moment of customer contact, FIs must adhere to numerous
deposit compliance rules.
in-depth compliance tasks are necessary for opening new deposit accounts,
but the interview process can feel more like an inquisition to a potential
accountholder. This webinar will inform you about the deposit compliance
rules and tasks your FI must follow and help you turn uncomfortable
customer interviews into friendly and supportive conversations.
- The Customer Identification Program tasks in the
New Account Interview
- The Due Diligence and Enhanced Due Diligence Tasks
of the New Account Interview
- Unlawful internet gambling—who, when and what to do
- Regulation CC Holds
- Overdraft Privilege
- Risk Rating the customer
- Marijuana Related Businesses
- Alerts and Red flags on identity theft
- Adverse Action
- New disclosures if you use a credit score
- Disclosing the deposit regulations – consumers and
- Any many more…
webinar is recommended for individuals who are Compliance Officers, Branch
Managers, New Accounts Representatives (and others who act in a Sales
capacity), as well as for individuals involved in Training Personnel or
Branch Administration. Please
forward email to appropriate person(s).
is the President of Gettechnical Inc., a Virginia based training company.
She specializes in the deposit side of the financial institution and is an
instructor on IRAs, BSA, Deposit Regulations and opening account
procedures. She was formerly with Hibernia National Bank (now Capital One)
and has bachelor's and master's degrees from Louisiana State University.
She has 30+ years of combined teaching and banking experience.
Is A Webinar?:
webinar combines the clarity of an audio teleconference with the
interactivity and visual presentation of the internet. All you need to
participate is a telephone and an internet connection. Even if you don't
have an internet connection, you can still participate in the audio
session. Listening to the program over the telephone and following the
written materials is an effective alternative!
problem. You can purchase a recording of the webinar for future use. You
can choose from either an On-Demand Web Link (Good for 6 months from the
webinar date, unlimited use) or a CD-ROM (includes a paper copy of the
Options (all options include applicable handouts):
options include applicable handouts. You can choose to pay by credit card
or be billed. Additional Live Webinar connections are $75 each.
Option 1: Live
Webinar and 7 Days OnDemand Video Playback - $265
OnDemand Video (six months access) - $295
Option 3: Live
and 6 Months of OnDemand Video - $365
Option 4: CD-ROM
Video (Includes OnDemand Video) - $345
Option 5: Entire
Package (all of the above) - $395
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