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CFT
Webinars are purely educational. Instructors are not permitted to sell any
products or services during the presentation.
A new
supervisor could easily feel overwhelmed by all the responsibilities that
come with the role. This program teaches participants the fine art of
juggling staff, schedules, meetings, goals that must be met, and pressing
deadlines. All this needs to happen while you also consider on-going
training needs and serve as a back-up for the employee that didn’t come in.
The list seems endless! Tune in to learn how to keep all the balls in the
air without breaking a sweat.
This
program will ramp up leadership skills and address critical supervisory
issues necessary to become an extraordinary supervisor.
What
You Will Learn:
- Deal with Resistance – What to do when you were
once a teammate and now you supervise the team? How do you address
generational issues or the unmotivated employee?
- Change the Focus – Learn the value of boundaries to
help find the balance between the need for approval and the larger
need for meeting team and company goals.
- Partner with a Mentor – Get tips on how to find a
mentor and the rewards of having one.
- Plan and Prioritize – Realize that the primary job
is to ensure that everything that needs to get done gets done.
Planning and prioritizing departmental tasks, and assigning the right
tasks to the right people, are all keys to success.
- Be Accessible – This program will help you create
consistent, timely accessibility by establishing routine coaching
appointments that aren’t dreaded.
- Delegation – Learn how to delegate and provide
encouragement to help others take on new tasks. Manage the workload
while developing team members.
- Discipline Effectively – Discover how to set
expectations that are clear, specific, and realistic. Develop the
skills to discipline for improved results.
- Communicate Upward and Downward – Keep management
and the team informed by sharing the right information with the
appropriate group.
- Encourage Teamwork – Foster input from team members
and demonstrate the benefits of collaboration with the entire team for
positive impact.
Who
Should Attend?:
New
supervisors, supervisor candidates, current supervisors and managers, and
those that manage and train supervisors. Please forward email to appropriate person(s).
Instructor:
Honey
Shelton brings the best of
both worlds to her speaking and training engagements. She has 30 plus years
of experience as a training and quality improvement consultant for banks
and banking associations across the country. Her substantial banking
background includes spending three years as Executive Vice President/Chief
Retail Banking Officer with a $1 billion south Texas bank. Nationally
recognized as an outstanding speaker, over a half million bankers have
participated in programs Honey has presented. Her depth of knowledge,
enthusiasm, and compelling personality have left a lasting mark on
InterAction Training, the firm she founded in 1983. As a graduate of the
School of Bank Marketing from the University of Colorado, she realizes the
value of quality education. Honey invests time as a faculty member for
banking schools around the country. She is a repeat presenter for most of
the state banking associations and has accumulated an impressive client
list that includes over 600 banks, credit unions, and other organizations.
Globally, she presented a program in the south of France for an
international, energy-related firm. Honey has a coaching practice
specializing in helping others pursue professional excellence and is the
author of numerous published articles and training manuals. Her first book,
Coaching Yourself & Others will be released soon. Honey continues her
personal pursuit of excellence and has obtained certification in Reality
Therapy from the William Glasser Institute as well as certification from
the Training and Development Program at Texas A&M. She is an EverythingDiSC
Certified Distributor and Trainer.
What
Is A Webinar?:
A
webinar combines the clarity of an audio teleconference with the
interactivity and visual presentation of the internet. All you need to
participate is a telephone and an internet connection. Even if you don't
have an internet connection, you can still participate in the audio
session. Listening to the program over the telephone and following the
written materials is an effective alternative!
Unable
To Attend?:
No
problem. You can purchase a recording of the webinar for future use. You
can choose from either an On-Demand Web Link (Good for 6 months from the
webinar date, unlimited use) or a CD-ROM (includes a paper copy of the
PowerPoint slides).
Viewing
Options (all options include applicable handouts):
All
options include applicable handouts. You can choose to pay by credit card
or be billed. Additional Live Webinar connections are $75 each.
Option 1: Live
Webinar and 7 Days OnDemand Video Playback - $265
Option 2:
OnDemand Video (six months access) - $295
Option 3: Live
and 6 Months of OnDemand Video - $365
Option 4: CD-ROM
Video (Includes OnDemand Video) - $345
Option 5: Entire
Package (all of the above) - $395
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