|
CFT
Webinars are purely educational. Instructors are not permitted to sell any
products or services during the presentation.
Program
Content:
Your
customer passed away yesterday and the family is grieving. Yet, in the
midst of all the remembering and honoring of a life, the legal and
compliance clock is ticking. In most states, checks can be paid for 10 days
after the date of death. However, ACH items cannot be paid once we know the
customer is deceased.
When
your deposit customer dies, many issues and questions arise. Who can have
information on the account? Who owns the account? What has access to the
account? What happens with powers of attorney and authorized signers on
account? Can the spouse of the sole proprietor continue to access the account?
What about that last tax refund check? Is the account still insured? Can a
check be written to a funeral home? What about the checks coming in to pay
funeral expense? Learn about checks, IRAs, deposit ownership, trusts, UTMA,
affidavits of heirship and other complex issues that can occur when a
customer dies.
Covered
Topics:
- Probate versus non-probate transfers
- When does the will govern and when does the
signature card?
- What by passes a will? PODs, IRAs, JTWROS?
- Living trusts and successor trustees
- When do we know that a customer is deceased?
- When can we use small estate affidavits?
- What happens to powers of attorney, authorized
signers, etc.
- How are IRAs, HSAs and UTMAs affected?
- Do sole proprietorships cease at death?
- FDIC insurance issues
Who
Should Attend?:
This
webinar is designed for customer service representatives, branch
administration, branch managers, tellers, training and development staff,
compliance personnel and anyone who handles customer accounts. Please forward email to appropriate
person(s).
Instructor:
Deborah
Crawford is the President of
Gettechnical Inc., a Virginia based training company. She specializes in
the deposit side of the financial institution and is an instructor on IRAs,
BSA, Deposit Regulations and opening account procedures. She was formerly
with Hibernia National Bank (now Capital One) and has bachelor's and
master's degrees from Louisiana State University. She has 30+ years of
combined teaching and banking experience.
What
Is A Webinar?:
A
webinar combines the clarity of an audio teleconference with the
interactivity and visual presentation of the internet. All you need to
participate is a telephone and an internet connection. Even if you don't
have an internet connection, you can still participate in the audio
session. Listening to the program over the telephone and following the
written materials is an effective alternative!
Unable
To Attend?:
No
problem. You can purchase a recording of the webinar for future use. You
can choose from either an On-Demand Web Link (Good for 6 months from the
webinar date, unlimited use) or a CD-ROM (includes a paper copy of the
PowerPoint slides).
Viewing
Options (all options include applicable handouts):
All
options include applicable handouts. You can choose to pay by credit card
or be billed. Additional Live Webinar connections are $75 each.
Option 1: Live
Webinar and 7 Days OnDemand Video Playback - $265
Option 2:
OnDemand Video (six months access) - $295
Option 3: Live
and 6 Months of OnDemand Video - $365
Option 4: CD-ROM
Video (Includes OnDemand Video) - $345
Option 5: Entire
Package (all of the above) - $395
Powered by Total Training Solutions!
|