Self-Paced Online Course Description
This
course provides a firm foundation for anyone looking to understand
quality management practices and techniques. The course combines
instructional material with interactive exercises, vocabulary
games, and flashcards to explain the core concepts and strategies
of effective quality management. Case studies and examples from
manufacturing and service sectors help to explain the nuances of
quality concepts, while video segments from experienced quality
management professionals provide expert insight into the real-world
application of quality principles. The course is self-paced to
allow students as much time as needed to absorb information and to
understand the key concepts that will help them satisfy their
stakeholders and delight their customers.
What You Will Learn:
- Describe the
principles and practices that guide quality management
activities
- Understand how
specific tools and techniques can be used to monitor and
control quality
- Use these tools in
combination to create powerful plans and solutions to quality
problems
- Leverage
quantitative and qualitative data to measure and control work
- Describe the core
competencies involved in several popular quality management
methodologies
- Employ quality
analysis and quality planning approaches to meet customer
expectations
Key Features:
- Mobile-friendly
- Audio-enabled
- Badge and
credit-awarding
- Real-world case
studies
- Fully accessible
- Games &
Flashcards
- Expert-supported
- Video content
Price: $299.00
For a
course preview and to register, click here!
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