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Four C's of Exceptional Supervision - Webinar

Four C's of Exceptional Supervision - Webinar

by Deb Rondeau -
Number of replies: 0

Center for Financial Training
Webinar - Live and Recorded Options Available

The Four C’s of Exceptional Supervision – Conveying, Coaching, Correcting and Celebrating

Tuesday, March 26, 2019
11:00 AM - 1:00 PM (Eastern Time)

 

CFT Webinars are purely educational. Instructors are not permitted to sell any products or services during the presentation.

If you are a supervisor, if you need others to take direction from you in order to succeed, you will find this program of tremendous value. The webinar focuses on the techniques and strategies you need in order to handle your job responsibilities successfully, while at the same time, increasing your personal job satisfaction.

Supervisors must master the art of juggling – staff, schedules, meetings, compliance concerns, goals that must be met, deadlines that won’t wait, on-going training needs, serving as a back-up for the employee that didn’t come in…the list goes on and on. We’ll discuss how to keep all the balls in the air without breaking a sweat.

This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent manager. If you are ready to take your commitment and skill set to the next level register today for this program, you will be eager to put to work what you’ve learned!

Join us, you’ll learn a positive, real-world approach to inspiring others to deliver extraordinary results.

What You Will Learn:

  • Creating a Quality Workplace
  • Building Trust, Respect and Confidence
  • Excelling at Effective Communication
  • Understanding the Supervisor’s Essential Role in all Aspects of Training
  • Supporting Change
  • Garnering Support at Every Level
  • Correcting and Addressing Behaviors and Choices that Don’t Work
  • Coaching – When and Why and How
  • Learning How to Handle – Complaining, Whining and Gossip
  • Providing Performance Feedback
  • Improving Work Habits
  • Resolving Conflict
  • Encouraging Your Staff to be Self-Managed

Who Should Attend?:

Trainers, supervisors, assistant supervisors, or anyone with supervising responsibilities. Please forward email to appropriate person(s).

Instructor:

Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 30 plus years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her substantial banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with a $1 billion south Texas bank. Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality have left a lasting mark on InterAction Training, the firm she founded in 1983. As a graduate of the School of Bank Marketing from the University of Colorado, she realizes the value of quality education. Honey invests time as a faculty member for banking schools around the country. She is a repeat presenter for most of the state banking associations and has accumulated an impressive client list that includes over 600 banks, credit unions, and other organizations. Globally, she presented a program in the south of France for an international, energy-related firm. Honey has a coaching practice specializing in helping others pursue professional excellence and is the author of numerous published articles and training manuals. Her first book, Coaching Yourself & Others will be released soon. Honey continues her personal pursuit of excellence and has obtained certification in Reality Therapy from the William Glasser Institute as well as certification from the Training and Development Program at Texas A&M. She is an EverythingDiSC Certified Distributor and Trainer.

What Is A Webinar?:

A webinar combines the clarity of an audio teleconference with the interactivity and visual presentation of the internet. All you need to participate is a telephone and an internet connection. Even if you don't have an internet connection, you can still participate in the audio session. Listening to the program over the telephone and following the written materials is an effective alternative!

Unable To Attend?:

No problem. You can purchase a recording of the webinar for future use. You can choose from either an On-Demand Web Link (Good for 6 months from the webinar date, unlimited use) or a CD-ROM (includes a paper copy of the PowerPoint slides).

Viewing Options (all options include applicable handouts):

All options include applicable handouts. You can choose to pay by credit card or be billed. Additional Live Webinar connections are $75 each.

Option 1: Live Webinar and 7 Days OnDemand Video Playback - $265

Option 2: OnDemand Video (six months access) - $295

Option 3: Live and 6 Months of OnDemand Video - $365

Option 4: CD-ROM Video (Includes OnDemand Video) - $345

Option 5: Entire Package (all of the above) - $395

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Recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

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Questions?

Please contact Scott Briggs at
800-795-5242 X1180 or scott@cfteducation.org

 

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