CFT
Webinars are purely educational. Instructors are not permitted to sell any
products or services during the presentation.
If you
are a supervisor, if you need others to take direction from you in order to
succeed, you will find this program of tremendous value. The webinar
focuses on the techniques and strategies you need in order to handle your job
responsibilities successfully, while at the same time, increasing your
personal job satisfaction.
Supervisors
must master the art of juggling – staff, schedules, meetings, compliance
concerns, goals that must be met, deadlines that won’t wait, on-going
training needs, serving as a back-up for the employee that didn’t come
in…the list goes on and on. We’ll discuss how to keep all the balls in the
air without breaking a sweat.
This
program will ramp up your leadership skills and address critical supervisory
issues necessary to becoming an excellent manager. If you are ready to take
your commitment and skill set to the next level register today for this
program, you will be eager to put to work what you’ve learned!
Join
us, you’ll learn a positive, real-world approach to inspiring others to
deliver extraordinary results.
What
You Will Learn:
- Creating a Quality Workplace
- Building Trust, Respect and Confidence
- Excelling at Effective Communication
- Understanding the Supervisor’s Essential Role in
all Aspects of Training
- Supporting Change
- Garnering Support at Every Level
- Correcting and Addressing Behaviors and Choices
that Don’t Work
- Coaching – When and Why and How
- Learning How to Handle – Complaining, Whining and
Gossip
- Providing Performance Feedback
- Improving Work Habits
- Resolving Conflict
- Encouraging Your Staff to be Self-Managed
Who
Should Attend?:
Trainers,
supervisors, assistant supervisors, or anyone with supervising
responsibilities. Please
forward email to appropriate person(s).
Instructor:
Honey
Shelton brings the best of
both worlds to her speaking and training engagements. She has 30 plus years
of experience as a training and quality improvement consultant for banks
and banking associations across the country. Her substantial banking
background includes spending three years as Executive Vice President/Chief
Retail Banking Officer with a $1 billion south Texas bank. Nationally
recognized as an outstanding speaker, over a half million bankers have
participated in programs Honey has presented. Her depth of knowledge,
enthusiasm, and compelling personality have left a lasting mark on
InterAction Training, the firm she founded in 1983. As a graduate of the
School of Bank Marketing from the University of Colorado, she realizes the
value of quality education. Honey invests time as a faculty member for
banking schools around the country. She is a repeat presenter for most of
the state banking associations and has accumulated an impressive client
list that includes over 600 banks, credit unions, and other organizations.
Globally, she presented a program in the south of France for an
international, energy-related firm. Honey has a coaching practice
specializing in helping others pursue professional excellence and is the
author of numerous published articles and training manuals. Her first book,
Coaching Yourself & Others will be released soon. Honey continues her
personal pursuit of excellence and has obtained certification in Reality
Therapy from the William Glasser Institute as well as certification from
the Training and Development Program at Texas A&M. She is an
EverythingDiSC Certified Distributor and Trainer.
What
Is A Webinar?:
A
webinar combines the clarity of an audio teleconference with the
interactivity and visual presentation of the internet. All you need to
participate is a telephone and an internet connection. Even if you don't
have an internet connection, you can still participate in the audio session.
Listening to the program over the telephone and following the written
materials is an effective alternative!
Unable
To Attend?:
No
problem. You can purchase a recording of the webinar for future use. You
can choose from either an On-Demand Web Link (Good for 6 months from the
webinar date, unlimited use) or a CD-ROM (includes a paper copy of the
PowerPoint slides).
Viewing
Options (all options include applicable handouts):
All
options include applicable handouts. You can choose to pay by credit card
or be billed. Additional Live Webinar connections are $75 each.
Option 1: Live
Webinar and 7 Days OnDemand Video Playback - $265
Option 2:
OnDemand Video (six months access) - $295
Option 3: Live
and 6 Months of OnDemand Video - $365
Option 4: CD-ROM
Video (Includes OnDemand Video) - $345
Option 5: Entire
Package (all of the above) - $395
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